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Buy Products

Purchase an asset to unlock import, updates, and variant management directly inside Blender.

Use this guide when you find an asset you don't yet own and want to add it to your library using your credit balance.

At a Glance

  • Signed in
    You must be authenticated. See Authentication Flow.
  • Credits available
    Maintain a positive balance – manage via Manage Credits.
  • Online connection
    Required for price lookup, balance validation and purchase commit.
  • Secure
    All transactions processed through TrueVAULT services.

Prerequisites

Before you start

  • You are signed in (avatar visible in the add-on header)
  • You have enough credits OR access to Recharge / Redeem Code
  • You have a stable internet connection
  • The asset is not already owned (no Import button yet)

Purchase Paths

Choose whichever is faster for your workflow.

  1. Browse / search until you see a card without an Import button.
  2. Click Purchase (if the button is directly present) or click the card title to open details.
  3. Review the confirmation dialog.
  4. Click Confirm Purchase if balance sufficient.
  1. Open the product detail page by clicking its title.
  2. Review description, variants, and price breakdown.
  3. Press Purchase.
  4. Confirm in the dialog.
Dialog Reference

Fields shown: icon/thumbnail, product name, price (credits), your balance (shows an Insufficient label if too low), and action buttons.
If low on credits: Recharge Credits (opens browser) or Redeem Code (opens in-add-on flow).
Prices may vary by region or promotional events.

Step-by-Step Checklist

Mark items as you progress.

  • Locate a product you do not own.
  • Open its detail or use card shortcut.
  • Press Purchase.
  • Confirm after verifying price & balance.
  • (If insufficient) Recharge or Redeem Code, then retry.
  • Wait for success message.
  • Verify button changed to Import.

Handling Insufficient Credits

Balance not enough

Your balance line is highlighted and an Insufficient tag appears. Use one of:
- Recharge Credits: opens your browser to the credit purchase portal.
- Redeem Code: enter a voucher to instantly increase balance.
After adding credits, re-open the dialog if it auto-closed.

Why a dialog?

The dialog ensures the final price and your balance are locked at the moment of confirmation, reducing race conditions if prices or promotions update.

After Purchase

Purchase complete

  • Credits decreased by the price paid.
  • Card updates: Import + Settings buttons appear.
  • Ownership badge or tag displays (if configured).
  • Variants & updates now accessible (see Manage Variants & Updates).

Quick Verification

  1. Find the product card again.
  2. Confirm the Import button is visible.
  3. Check your updated credit balance in the header or balance panel.
  4. Optionally open View Download History to confirm the entry was logged.

Troubleshooting

Purchase fails or seems stuck
  • Ensure you are still signed in (session may have expired).
  • Check connectivity; offline mode cannot finalize purchases.
  • Retry once; transient network issues can occur.
  • If credits deducted but no ownership: capture the log and open Refund a Purchase.
Balance didn't update
  • Click refresh / sync in the add-on.
  • Wait a few seconds; the balance service may be slightly delayed.
  • If still stale, sign out and back in to force a cache clear.

Next Steps