Refund a Purchase

Request a refund for qualifying purchases.

Need the detailed rules? See the full Refund Policy for eligibility, download thresholds, and calculation examples.

Requirements

• Purchase status is Completed.
• Within allowed refund policy window (30 days).

Steps

1. Open Purchase History (Menu > Purchase History).
2. Find the purchase entry.
3. Open its menu .
4. Click Refund Product.
5. Confirm any dialog prompts.

Result

• Credits returned or adjusted (depends on server response).
• Product ownership may revoke if applicable.

See Also

• Buy Products
• Manage Credits
• Refund Policy
• Refund Policy